FAQ

Questions, answered.

Availability, pricing, privacy, supported documents, and where Septemberr fits next to your doctor.

All 10 questions

When can I use it?+

Septemberr is in private preview and launching soon. Everything shown on this page is built and running. Request a demo, or email maruakshay4@gmail.com, and we'll walk you through it live.

Will it be free?+

Yes, and not as a trial. Document reading, bill and EOB checks, lab explanations, cost estimates, interaction checks and wearable analysis all run on our own engine at no cost. For conversational AI you connect your own account with one of 14 providers, so there is nothing for us to charge you for.

How is my data protected?+

Everything we store is encrypted at rest with AES-256-GCM. Uploaded files are never stored, only the numbers we extract. You can see every sign-in in your activity log, download all your data, and delete any part of it or your whole account instantly.

Who can see my health information?+

You. We never sell or share it. If you connect a cloud AI, your question and a summary of your records go to that provider under your own account when you chat. If you want nothing to leave your computer, use Ollama or the free offline mode.

What documents work?+

Lab reports, itemized hospital and doctor bills, insurance Explanation of Benefits (EOB) statements, and plan Summary of Benefits and Coverage (SBC) PDFs. Digital PDFs from portals read instantly; scans and phone photos use AI vision when it is enabled.

Do you keep my files?+

No. Files are read in memory and discarded. We keep only the extracted results so you can come back to them, and you can delete those anytime.

Do I have to pay for the AI?+

Not to us. The free offline engine handles documents, bills and labs. For conversational answers, connect your own account with one of 14 providers (several have free tiers) or run models locally with Ollama. Your key stays in your browser.

I live in a small town. Will this work for me?+

Yes. Your bills, EOBs and plan documents work the same way everywhere in the US. Septemberr also points you to hospital financial assistance, telehealth and community health centers, which matter most when the nearest specialist is hours away. Free mode works on any phone.

Does it replace my doctor or a billing advocate?+

No. It helps you understand your documents, spot problems and act faster. It does not diagnose, and it always tells you when something needs a clinician now.

What about Google Fit?+

Google is retiring the Fit APIs at the end of 2026. Septemberr uses the new Google Health API, and also accepts Health Connect and CSV exports.

Got a bill on the counter? Check it now.